Central Bank of India Recruitment 2025 – Apply Online for 5 Customer Service Associate Posts

Name of the Post: Central Bank of India Recruitment 2025 – Apply Online for 5 Customer Service Associate Posts

Post Date: 22-02-2025

Total Vacancy: 05

Download of call letters for Online Examination March 2025

Conduct of Online Examination March/April 2025

Result of Online Examination April 2025

Provisional selection April 2025

 Information: The Central Bank of India has announced a recruitment drive for the position of Customer Service Associate under the Sports Quota, offering 5 vacancies. This is an excellent opportunity for sports enthusiasts with a passion for banking services. Below are the key details:

Position: Customer Service Associate (Clerical Cadre)

Sports Qualification: Candidates should have represented the state or country in national or international sports events, respectively.

Central Bank of India Recruitment 2025
https://sarkariresultupdatejob.blogspot.com

Important Dates	Application Fee	Age Limit
Application Begin : 21/02/2025 Last Date for Apply Online :08/03/2025 Exam Date: As per Schedule Admit Card Available : Before Exam	For SC/ST/PwBD candidates: ₹100/- For all other candidates: ₹750/- (inclusive of GST)	Minimum Age Limit: 20 Years Maximum Age limit: 28 Years Age relaxation is applicable as per rules

Post Name	Total	Qualification
Customer Service Associate	05	Candidates must possess a graduate degree in any discipline from a recognized university.

Interested Candidates Can Read the Full Notification Before Apply Online
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Customer Service Associate (CSA) recruitment under the Sports Quota in the Central Bank of India:

General Banking Awareness Questions

1. What is the role of a Customer Service Associate in a bank?
   Answer: A Customer Service Associate assists customers with banking transactions, resolves inquiries, helps with account-related services, and ensures a smooth customer experience.

2. What are the functions of the Central Bank of India?
   Answer: The Central Bank of India provides banking services, issues loans, promotes financial inclusion, and supports economic growth through various financial products.

3. What is KYC, and why is it important?
   Answer: KYC (Know Your Customer) is a process to verify the identity of customers to prevent fraud, money laundering, and financial crimes.

4. What are the different types of bank accounts?
   Answer: The main types are Savings Account, Current Account, Fixed Deposit Account, and Recurring Deposit Account.

5. What is the difference between a savings account and a current account?
   Answer: A savings account is designed for individuals to save money with interest, while a current account is mainly for businesses with high transaction needs and no interest.

6. Sports-Related Questions

   6. What are your key achievements in sports?
      Answer: (Customize based on your actual achievements, such as medals, tournaments, and national/international representation.)

   7. How do you think your experience in sports will help you in banking?
      Answer: Sports instill discipline, teamwork, leadership, and time management—skills essential in a banking environment.

   8. Which sport are you specialized in, and what is its significance in India?
      Answer: (Customize based on your sport. Example: "Cricket is the most popular sport in India, contributing to national pride and the economy through leagues like IPL.")

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   Customer Handling & Soft Skills Questions

   9. How would you handle an angry customer?
      Answer: I would listen patiently, acknowledge their concern, and provide a solution in a calm and professional manner.

   10. What would you do if a customer asks for a service you are not authorized to provide?
       Answer: I would politely explain the situation and guide the customer to the appropriate officer or department.

   11. Why do you want to join the Central Bank of India?
       Answer: The Central Bank of India is a reputed financial institution that provides career growth opportunities and job stability. My skills in customer service and my background in sports align well with the bank's requirements.